Privacy Policy

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Effective Date: July 2026

Welcome to FabPremium. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our laundry and dry-cleaning services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for our services, schedule a pickup, or contact us. This information may include:

• Personal Details: Name, email address, phone number, and billing/delivery address.
• Service Preferences: Specific garment care instructions, pickup/delivery preferences, and service history.
• Payment Information: Billing details required to process your transactions securely. (Note: Payment processing is handled by secure third-party gateways; we do not store sensitive credit card data on our servers).
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2. How We Use Your Information

We use the information we collect for the following business purposes:

• To fulfill and manage your laundry and dry-cleaning orders.
• To coordinate scheduling, pickups, and deliveries.
• To communicate with you regarding order status, service updates, and customer support.
• To process payments and generate invoices.
• To improve our website functionality and service offerings.

3. Sharing Your Information

FabPremium strictly respects your privacy. We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted third-party service providers (such as delivery personnel and payment processors) strictly for the purpose of facilitating your requested services.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Privacy Rights

You have the right to review, update, or request the deletion of your personal information at any time. To exercise these rights, please contact our customer support team.

6. Contact Us

If you have questions or comments about this Privacy Policy, you may contact us at:

FabPremium

L/P No.41/12, Azure Residency

60, Santosh Roy Road, Barisha, Behala

Kolkata, West Bengal 700008